PRIVACY POLICY

Last Updated: 30 October 2026

DistrictEvents (“DistrictEvents”, “we”, “us” or “our”) is a website operated by DEVANG GANESH GAGI. This Privacy Policy explains how we collect, use, store and share information when you visit https://districtevents.co/, browse event listings, make a booking or purchase tickets, or contact us.

By using our website or booking a ticket through it, you acknowledge this Privacy Policy. Where applicable law requires consent for a particular use of personal information, we will seek that consent.

1. Information We Collect

Depending on how you use DistrictEvents, we may collect the following information:

A. Information You Provide

• Contact Details: Name, email address and mobile number.
• Booking Details: Event name, event date and time, ticket category, quantity, booking reference, attendee details you submit, and information needed to issue or validate your ticket.
• Support Communications: Messages, queries, complaints and other information you provide when contacting our support team.
• Other Information: Details you voluntarily provide when using a website feature, participating in a promotion or submitting feedback.

B. Payment and Transaction Information

When you make a payment, we may receive transaction-related information such as the order amount, payment status, payment method type, transaction reference or ID, and refund status.

Online payments may be processed through PayU and the banks, card networks, UPI apps or other payment participants involved in the transaction. Payment credentials such as full card details, CVV, UPI PIN or net-banking passwords are handled through the relevant payment provider’s payment process. We do not ask you to share these credentials with DistrictEvents.

PayU processes information under its own terms and privacy practices. You can review the PayU Payments Privacy Statement.

C. Information Collected Automatically

When you use our website, certain technical information may be collected automatically, such as your IP address, browser type, device and operating system details, pages viewed, referring page, approximate location derived from your IP address, and the date and time of your visit.

D. Cookies and Similar Technologies

We may use cookies and similar technologies to operate the website, remember preferences, maintain sessions, understand website traffic, improve performance and help protect the website. You can control cookies through your browser settings. Disabling some cookies may affect website functionality.

2. How We Use Your Information

We may use the information collected for the following purposes:

• To display event listings and provide the website’s features.
• To process bookings and payments and issue booking confirmations, tickets, QR codes or other entry details.
• To share necessary booking and attendee information with the relevant event organiser or venue so that your booking can be fulfilled and your entry can be verified.
• To send booking updates, event-related notifications, payment confirmations, cancellation or refund updates, and customer-support responses.
• To investigate failed payments, duplicate transactions, booking issues, complaints, disputes and suspected fraudulent activity.
• To maintain, secure and improve our website, services and customer experience.
• To comply with applicable laws, lawful requests and record-keeping requirements.
• To send promotional messages about events or offers where permitted by law and, where required, with your consent. You may opt out of promotional communications by following the instructions in the message or contacting us.

3. How We Share Your Information

We may share relevant information with the following parties when necessary for the purposes described in this Policy:

• Event Organisers and Venues: Information required to confirm bookings, manage attendee lists, issue or validate tickets, provide event access and handle event-related support.
• PayU and Payment Participants: Information required to initiate, authenticate, process, verify, reconcile or refund a payment, or to investigate a payment dispute. This may include banks, card networks, UPI providers and the payment method provider.
• Service Providers: Website hosting, technology, ticketing, email, SMS, customer-support, analytics, security and other service providers who help us operate the website and provide our services.
• Professional Advisers and Authorities: Where reasonably necessary for legal, regulatory, tax, audit, fraud-prevention or dispute-resolution purposes, or where disclosure is required by law.
• Business Transfers: Where the business or its relevant assets are involved in a merger, restructuring, sale or transfer, subject to appropriate safeguards and applicable law.

We do not sell your personal information to third parties. We do not permit service providers to use information shared with them for purposes unrelated to the services they provide to us, except where permitted or required by law.

4. Event Organisers and Third-Party Services

DistrictEvents may list events organised or delivered by independent event organisers, venues or other partners. We share the booking information reasonably required for the organiser or venue to provide the event experience and verify admission.

Our website may also contain links to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before sharing information with them. DistrictEvents is not responsible for the independent privacy practices of third parties.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing bookings and support, maintaining transaction and accounting records, resolving complaints or disputes, preventing fraud, and meeting applicable legal or regulatory requirements. The retention period may vary depending on the type of information and the reason it was collected.

6. Data Security

We use reasonable technical, administrative and organisational safeguards intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You should keep your account, booking and payment credentials confidential and should never share your OTP, UPI PIN, CVV or password with anyone claiming to represent DistrictEvents.

7. Your Choices and Privacy Requests

Subject to applicable law, you may contact us to:

• Request access to or correction of personal information you have provided.
• Request deletion of personal information where we are not required or otherwise permitted to retain it.
• Withdraw consent for processing where the processing is based on consent.
• Opt out of promotional communications.

We may need to verify your identity before acting on a request. Some information may need to be retained to complete a booking, process a refund, maintain transaction records, prevent fraud, resolve a dispute or comply with legal requirements.

To make a privacy request, email support@districtevents.co with the subject line Privacy Request.

8. Children’s Information

Some events may have age restrictions or may be suitable for families. A parent or legal guardian should provide any information required for a minor’s attendance and should review the event’s age and entry requirements before booking. Please contact us if you believe a child’s personal information has been provided to us inappropriately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable legal requirements. The revised version will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

10. Contact Us

For questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact:

Website/Brand: DistrictEvents
Legal Business Name: DEVANG GANESH GAGI
Website: https://districtevents.co/
Email: support@districtevents.co

Please include your booking ID or transaction reference if your query relates to a booking or payment. Do not email your full card number, CVV, UPI PIN, OTP or net-banking password.