•Please note that all registrations and tickets are available on the District mobile application and website only (including offline channels). Do not purchase tickets from any unauthorised parties, third party platforms or other unofficial sources claiming to issue or sell tickets. Beware of counterfeit tickets. Any ticket purchased from any unauthorised parties or other unofficial sources will be considered invalid and holders of these tickets will be denied entry to the event, with the organiser having no liability to compensate or reimburse you for the tickets purchased or expenses incurred for attending the event.
•Each attendee can buy a maximum of eight (8) tickets per transaction across categories for the event. Additionally, tickets can be booked for only one event per transaction.
•The details of each ticket category is given under the ‘book tickets’ section on the District application and website.
•Additional ticket categories may be added as per the sole discretion of the organiser.
•The attendees must at all times, during the event duration, carry an original or a digital copy of a valid government-issued photo ID proof (Driver’s license/ Aadhar/ Passport). The attendees will not be permitted to enter the event upon failure to present a valid ID proof.
•Wearable / NFC Band / District Smart Band: The attendees will ensure to carry the NFC Band that permits admission/entry to one person only. Access to the event will be via scanning at the turnstiles or via hand scanners of the NFC Band that will be delivered to each attendee by the organiser or if not delivered the attendees may collect the NFC band from the box-office at the event venue. “NFC Band” shall be the band which allows the attendees entry in the form of tickets via turnstiles/handheld scanners to the event. NFC band must be topped up responsibly. Credits in multiple bands may not be merged and any leftover credits from a top-up transaction are non-refundable unless the contrary is informed by District and the organiser in its sole discretion.
•Attendees are advised to keep their booking confirmation, tickets and NFC Band with the attendee at all times during the event.
•No duplicate NFC Band will be issued for lost, tampered or stolen NFC Band. The attendees will be required to purchase a new ticket on account of a lost, stolen or tampered NFC Band.
•The attendees will be mandatorily required to wear the NFC Band at all times while attending the event. If the NFC Band is removed or tampered with, it will be rendered invalid and will not be replaced by the organiser. The NFC Band may be cut only upon exit from the Event. In case the NFC Band is lost or missing, the attendees may be asked to leave the event as per the discretion of the organiser.
•The NFC Band will be delivered to the attendees by the organiser at the address provided by the attendees at time of purchasing the ticket(s). The ticket handling fee (if any) will not be refunded for any reason beyond the control of the organiser including but not limited to delivery address provided is incorrect, the premise of the delivery address is closed etc. The attendees will at all times be responsible to collect the NFC Band at the delivery address provided by the attendees. Notwithstanding the above, tickets/NFC Bands will not be delivered to the attendees who have purchased tickets after the home delivery option has been closed and such attendees shall be responsible to pick up the tickets from the box office present at the event’s venue.
•In the event, the NFC Band is not delivered to an attendee, the attendee will receive a unique QR code which will be required to be shown at the event venue by the attendee after which the NFC Band will be provided to the attendee. A ticket will not be counted as a valid ticket if the NFC Band has been tampered with and cannot be scanned at the event.
•The attendees agree and acknowledge that any inaccuracies or errors in the delivery address may result in a delay or failure to receive the NFC Band. The organiser will not be held liable for any consequences arising from such inaccuracies or errors attributable to the attendee in any manner whatsoever.
•In the event if the NFC Band is to be collected from the event’s venue the pick-up details will be intimated to the attendees by the organiser on or before the event. The attendees can only pick-up the NFC Band from the location intimated to the attendees by the organiser.
•The attendee(s) will be solely responsible for any damage, loss, destruction, mutilation or wastage of the Wearable Band which occurs for any reason except those related to packaging issues. If the attendee(s) receives a damaged Wearable Band due to packaging issues, the Attendee(s) should not take delivery of the Wearable Band and hand it back to the delivery personnel. Accepting delivery shall exempt ticketing platform(s) from all liability for damage to the Wearable Band arising because of packaging issues and Ticketing Platform(s) shall not be responsible to compensate the Attendee(s) for such damage or provide the Attendee(s) a new Wearable Band.
•Event details including change in artist or artist line up, ticket price, category of tickets, venues, dates, location etc. may change at the sole discretion of the organiser. All announcements will be on the District app, District social media pages, website and/or communicated via email / SMS / push notifications.
•Only persons of ages above 12 are allowed in the Event. Minors have to be accompanied by an adult and/or legal guardian upon entry and at all times during the event.
•The organiser specifies that access to different areas of the event is as per the tickets category. In no circumstance will any cross-category movement of ticket holders be allowed. Movement, entry or access including but not limited to the backstage area, restricted access areas, office area and other special access areas at the event, unless otherwise allowed by the organiser as per its sole discretion.
•Backpacks, handbags and other baggage are not allowed inside the venue. Small single compartment bags like sling bags, handbags, tote bags etc are allowed. Bags larger than 12” x 6” x 12” are prohibited, this includes hydration packs as well. There is NO storage facility available at the event.
•Tickets once purchased are non-refundable and non-cancellable unless otherwise permitted by the organiser as per its sole discretion. In such a scenario where the attendee cancels or does not attend the event, no amount will be refunded to the attendees. No refund on a purchased ticket is possible, even in case of any rescheduling unless otherwise communicated by District and/or organiser in their sole discretion.
•The event is subject to government permission. In case the permissions are not granted and the event is cancelled, a full refund of only the transaction amount (“Refund Value”) shall be issued to all patrons. Other than the Refund Value (if applicable), District / organiser shall have no further liability or obligation to the attendee of any nature whatsoever.
•Resale (or attempted resale) of a ticket is not permitted and would lead to seizure or cancellation of that ticket without refund or other compensation. The resale of tickets including listing of tickets for resale on third party platforms by any person is an unlawful act and will lead to cancellation of such tickets and may further lead to legal and other consequences subject to the discretion of the relevant government authorities and the organiser or District.
•Box offices and entry to the event will close at 9:00 PM on the day of the event. Organisers hold the right to deny late entry to the event.
•Organisers reserve the right to perform security checks (including frisking) on invitees/members and their bags of the audience at the entry point for security reasons. In-case anyone is found violating the rules, will be asked to vacate or denied entry into the event despite holding a valid ticket without any refund.
•Organisers or District or any of their agents, officers and employees shall not be responsible for any injury, damage, theft, losses or cost suffered at or as a result of the event of any part of it.
•Parking near or at the venue premises (if available and permissible) is at the risk of the vehicle owner. District and the organiser will not hold responsibility for any damage or theft of any vehicles within the stipulated parking premises of the venue.
•Consumption and sale of illegal substances (including cigarettes) is strictly prohibited.
•Professional and hand held cameras (such as polaroid cameras), any form of recording instruments (audio, video and/or audio-video), arms and ammunition, eatables, bottled water, beverages, alcohol, cigarettes are not allowed from outside the venue. Food and beverages will be available inside the venue for purchase.
•Rights of admission reserved, even to valid ticket holders.
•The terms and conditions for the purchase of food and beverages, sale of merchandise items will be communicated by the event organiser to the attendee(s) at or prior to the event.
•District and the organiser will not be held responsible, legally, financially or otherwise, (i) for any personal property that is left, lost, stolen, destroyed, confiscated, damaged or misplaced anywhere in the venue or at venue access/entry points, or (ii) for personal injuries sustained by attendee(s) arising from, or relating to, the following non-exhaustive list: extremely loud sounds and special effects, such as flashing lights, rapidly changing or alternating images, the use of fog, haze or smoke with theatrical stage lighting, laser projections, strobe lights and fireworks, whether such injuries or manifestation of such injuries occur during or subsequent to the event. The attendee(s) further agree and acknowledge that the organiser or the Ticketing Platform(s) will have no legal obligation to mitigate any Attendee(s) potential or actual losses sustained during the event.
•The organiser reserves the right to cancel the ticket(s) or ask any attendee to leave the event on grounds of misdemeanour, safety of the event and any other medical safety reasons and/or breach of these terms by the attendee.
•The attendee understands and agrees that the event may be photographed, filmed, live-streamed (including simulcast and delayed broadcast), recorded, transmitted, or otherwise captured by the organiser and its authorised partners (including any digital streaming platforms, broadcasters, or media partners). By entering the event venue, the attendee irrevocably grants the organiser and its partners the right to capture, record, use, reproduce, transmit, broadcast, live-stream, re-stream, publish, display, adapt, modify, edit, and exploit the attendee’s image, voice, likeness, name, actions, and appearance—whether individually or as part of a crowd—in any form of media (now known or later developed), worldwide, in perpetuity, and for any purpose whatsoever, including commercial, advertising, sponsorship, branding, promotion, and archival purposes, without any compensation or further notice. The attendee expressly acknowledges and consents that such capture may include crowd shots, incidental or background audio, close-range images, reactions, and any images of the attendee appearing beneath or alongside advertising overlays, sponsor integrations, graphics, captions, tickers, or other broadcast elements included by the Organiser or its streaming partners. The attendee waives any right to inspect, approve, or object to the manner in which their appearance or voice is used, edited, modified, or incorporated into the broadcast or promotional materials. The attendee further agrees that any photos, videos, or other content captured by them at the event and posted on public platforms (including but not limited to Instagram, Facebook, X/Twitter, YouTube, Pinterest, blogs, or similar) may be used, reposted, reproduced, or otherwise exploited by the organiser for promotional, advertising, branding, commercial, and any other event-related purposes, without credit, compensation, or further consent. The attendee releases and forever discharges the organiser, the event partners, performers, sponsors, broadcasters, and streaming platforms from any claims arising from such use, including claims based on privacy, publicity, defamation, likeness, personality rights or intellectual-property rights.
•Consumption of narcotics or drugs is illegal and those found in possession of or consuming narcotics at the event will be evicted from the event/venue and handed over to the authorities.
•Persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities within the site may be searched.
•Please note the following items are strictly prohibited in the venue during the event: GoPro cameras, Backpacks, Liquor, outside food/eatables, cigarettes, sharp objects, hand held cameras, pets, e-cigarettes, lighters, drones, weapons, inflammable substances, helmets, illegal substances, perfume and deodorants.
•No liability on claims of food, pollution and other consumption poisonings will be entertained.
•The sponsors/performers/organisers/District are not responsible for any injury or damage occurring due to the event. People in an inebriated state may not be allowed entry.
•Venue rules apply.
•The performances and content shared at the event are purely intended for the purposes of entertainment. The organiser and District shall not be responsible or liable for any claims resulting from an artist’s performance at the event.
•District (ticketing platform) acts solely as an independent ticketing service provider and is not the organiser, producer, or promoter of the event for which tickets are sold. To the maximum extent permitted by applicable law, District shall have no responsibility or liability for any changes to the event, cancellations, postponements, or any issues arising from or related to the event itself. By purchasing tickets, you acknowledge that District’s (ticketing platform) role is limited to facilitating the sale of tickets on behalf of the event organiser.
•The first-aid/ basic medical facilities shall be available at the event during the event duration. An ambulance on stand-by will be present at the event in case of an emergency. If an attendee meets with an injury or a health issue occurs for which the resources are not available at the event, the organiser will put in their best efforts to help and assist with any such emergency, however the organiser does not take any responsibility and will not be liable for any loss/harm/injury to the attendee at the event.
•The attendees are advised to take all necessary precautions during the event. The organiser / District assumes no liability if any attendee suffers any medical condition while attending the event.
•The organiser / District will not be responsible for any ill/harmful/negative/allergic effects of food items or drinks consumed at the event by the attendee.
•These terms will be governed by the laws of India and the courts of New Delhi will have exclusive jurisdiction to determine any disputes arising out of or in relation to these terms or the event.
•Consumption and sale of illegal and banned substances is strictly prohibited at the event and anyone found consuming, selling or possessing such illegal substances will be immediately handed over to the appropriate authorities.
•By using the platform, attendees agree to the collection, use, and processing of attendees data (including attendee’s personal data) in accordance with applicable data protection laws.
•The views and opinions expressed by the artist(s), or acts of the artist, during the performance or otherwise, are solely their own and do not reflect those of the organiser or District.
•Organiser or District shall not be liable for any refunds for the tickets purchased from any third-party.
•Entry to the event is subject to acceptance of these terms. The organiser and district solely reserves the right to amend, alter or modify these terms without any prior notice / intimation. The decision of the organiser and/or District is final and binding and no correspondence will be entered into in this regard by the organiser and/or District.
•The attendees agree and acknowledge that the number of tickets for each category to be made available for sale to the attendees for the event shall be at the sole discretion of the organiser and the organiser shall have the right to retain any number of tickets to be given offline, either by sale or complimentary.
•The attendees at the event will be required to ensure that they cooperate with the organiser’s and District’s team at the event in an ethical and a polite way.
•In respect of the tickets purchased by the attendees, the organiser will issue tax invoices as per applicable laws and common business practices.
•The attendees will not be allowed to bring pets at the event.
•The attendees hereby assume all risks, whether or not expressly set forth in these terms, as well as any risks or dangers incidental to, or in any way relating, the event, the purchase of tickets hereunder including those arising from, or relating to, the acts or omissions of third parties (including artists, other attendee(s), venue provider, operators, staff, employees, members, partners, agents, designees or third party service providers), including risk of loss or damage to attendees personal property and risk of personal injury (mental or physical).
•The organiser’s / District’s aggregate liability in any scenario whatsoever will not exceed the total gross transaction value under which the claim arose.
•The organiser and District will not be liable or responsible to the attendees nor be deemed to have defaulted under these terms for any failure, default or delay in fulfilling or performing any of its obligations under these terms when and to the extent such failure, default or delay is caused by or results from a Force Majeure Event. “Force Majeure Event” will mean occurrence of an act, event, omission or accident beyond the reasonable control of the organiser and District including natural disasters such as wildfires, earthquakes, storm, flooding, lightning strikes, lock-outs, industrial action, tsunamis, rain, fire, accident, riots, war (threatened or actual), terrorist act, epidemic, pandemic (including the COVID-19 pandemic and related restrictions), civil commotion or turmoil, breakdown of communication facilities, curfew, breakdown of web host or internet services, actions or embargoes or blockades introduced by the government or any other authority having the right to do so, national or regional emergencies, subsidence, invasion, political unrest, any governmental acts or omissions, any change in applicable laws or regulations, the effects of which cannot reasonably have been avoided or mitigated prior to the change coming into effect, travel restrictions or advisory issued by the government, timeline restriction advisory issued by respective governments, interruption or delay of transportation services, interruption or failure of utility services, national strikes, explosion, military action, or any other similar events. The only liability of the organiser and District in case of a Force Majeure Event to the attendees will be a refund of the Refund Value. Other than the Refund Value (if applicable), District / organiser shall have no further liability or obligation to the attendee of any nature whatsoever.
•Any information and data submitted by the attendees for the event, including without limitation any personal information etc. will be governed by the privacy policy available at https://www.district.in/policies/privacy/ and privacy policy and terms of the respective third partner where the attendees submit their data during, after or prior to the event, as may be applicable.
•The organiser, in its sole discretion, reserves the right to change, modify, reschedule or cancel any of the billed attraction or any other attraction without any liability and will not be liable to give any refund to the attendees for any such change, modification, rescheduling or cancellation of any billed attractions at the event.
•Experiences are chargeable at the venue.
•If an attendee is bringing a minor (as per law), such parent/legal guardian confirms that they have the full legal authority to agree to these Terms on behalf of the minor.
•The attendee accepts full responsibility for the minor’s conduct, safety, and wellbeing while attending the event.
•The parent/guardian confirms the minor is physically and medically fit to attend the event.
•Movement or disruption due to loud sounds, special effects, lighting, fireworks or staging may occur. Attendees accept such risks by entering the festival.
•The attendee accepts dull responsibility of minor’s conduct, safety, and wellbeing while participating and attending the event. In addition to the provisions stated above or elsewhere in the term, the parent or legal guardian:
•Confirms that they are above 18 years of age and under no legal or contractual disability/impediment to accept these Terms and provide consent on behalf of themselves and any accompanying minor(s).
•Acknowledges that participation in the performances, entertainment, hospitality, and allied activities and/or attractions is entirely voluntary and undertaken with full knowledge and consent.
•Agrees that they are solely responsible for the safety, supervision, conduct, and well-being of the minor(s) and any accompanying family members at all times during the event, as stated above.
•Mobile network issues, failed UPI/credit/debit transactions or connectivity loss may occur. The organiser will not be liable for any resulting loss or inconvenience.
•The organiser reserves the right to amend or update these terms at any time without prior notice. All decisions of the organiser are final and binding.
•The organiser reserves the right to offer, alter, extend or withdraw, as the case may be, any promotional offers, discounts extended by organiser or any partner associated with the organiser for the event. In such cases, such revision will be updated on the District Platform by the organiser from time to time.
•No refund will be provided to the attendees by the organiser for reasons not covered or stated in these terms.
•The attendees hereby assume all risks, whether or not expressly set forth in these terms, as well as any risks or dangers incidental to, or in any way relating, the event, the purchase of tickets hereunder including those arising from, or relating to, the acts or omissions of third parties (including artists, other attendee(s), venue provider, operators, staff, employees, members, partners, agents, designees or third party service providers), including risk of loss or damage to attendees personal property and risk of personal injury (mental or physical).
•Tickets are strictly non-transferable and may not be transferred, assigned or otherwise passed on to any other person, except as may be expressly permitted by District and/or the organiser in its sole discretion. Any ticket which is transferred in violation of these terms may be cancelled or invalidated without any refund or compensation.
•The organiser and/or District reserves the right to invalidate any ticket which is duplicated, altered, forged, tampered with or otherwise found to be unauthorised, without any refund or compensation to the attendee.
•Re-entry to the event venue is not permitted unless otherwise expressly permitted by the organiser in its sole discretion. Any attendee leaving the event venue may be denied re-entry without any refund or compensation.
•Tickets to the event or a particular category or any add-ons (if applicable) may appear as “Sold Out” on the District Platform due to reservations made by other attendees. Such tickets, categories or add-ons may subsequently be re-opened and listed for sale on the District Platform at a price determined by the organiser, including where an attendee fails to complete payment or comply with any applicable payment terms.
•The organiser reserves the right to modify the event date, venue, timing, seating configuration, stage layout, technical specifications, production elements and/or event format, with or without prior notice, at its sole discretion. Any such modification shall not, by itself, constitute a ground for refund, compensation or any claim against the organiser and/or District, except where expressly communicated otherwise by the organiser and/or District.
•All creative and artistic decisions relating to the event, including the performance format, duration, set structure, staging, visual presentation, production design and manner of performance, shall be at the sole discretion of the artist and/or organiser. Any change in creative direction, performance duration, stage design, production scale or execution shall not constitute a ground for refund, compensation or any legal claim against the organiser and/or District.
•The organiser and/or District shall not be liable for any indirect, incidental, consequential or special loss or damage suffered by an attendee in connection with the event, including without limitation any loss of income, travel expenses, accommodation expenses or any other ancillary or consequential costs incurred by the attendee, except to the extent such exclusion is prohibited under applicable law.
•In the event of postponement or rescheduling of the event, tickets shall remain valid for the rescheduled date unless otherwise communicated by the organiser and/or District. If an attendee is unable or unwilling to attend the event on the rescheduled date, any refund, if applicable, shall be processed by District on the direction of the organiser and in accordance with the refund terms communicated by the organiser and/or District.
•Live streaming, unauthorised broadcasting, rebroadcasting, re-streaming, recording for commercial purposes or any commercial transmission of the event, in whole or in part, by any attendee is strictly prohibited. The organiser reserves the right to remove any attendee violating this provision and/or confiscate any equipment used in violation of this provision, without any refund or compensation.
•Abusive language, harassment, threats, violence, discrimination, racist behaviour or any other conduct which, in the opinion of the organiser, is disruptive, offensive, unlawful or prejudicial to the safety, comfort or enjoyment of other attendees shall not be tolerated. The organiser reserves the right to deny entry to, cancel the ticket of, or remove from the event any attendee engaging in such conduct, without any refund or compensation, and may refer the matter to the appropriate authorities where required.
•The decision of the organiser regarding denial of entry, cancellation of a ticket or removal of an attendee from the event shall be final and binding.
•The organiser reserves the right to amend, update or otherwise modify the list of prohibited items at its sole discretion from time to time. Any item which, in the opinion of the organiser or its security personnel, may pose a safety, security or operational risk may be prohibited from being brought into or used at the event.
•The attendee agrees to indemnify and hold harmless the organiser, District, the artist(s), venue owner/operator, event partners, affiliates, contractors, sponsors, agents, employees and authorised representatives from and against any and all claims, demands, actions, damages, liabilities, losses, costs and expenses (including reasonable legal expenses) arising out of or in connection with (i) the attendee’s breach of these terms; (ii) the attendee’s conduct at the event; (iii) any injury, damage or loss caused by the attendee; or (iv) any claim made by any third party arising from the attendee’s acts or omissions in connection with the event, except to the extent caused by the gross negligence or wilful misconduct of the indemnified party.
Red Bull India Pvt. Ltd
